Adding someone as an authorized user to your personal credit card can be a great way to help them build credit and enjoy the convenience of card access. However, it also comes with responsibilities and potential risks for the primary cardholder. This guide will explain the benefits and downsides of authorized users, some best practices, and provide step-by-step instructions for adding an authorized user with major credit card issuers.
Downsides and Risks to Consider
While there are clear benefits, adding an authorized user also has potential downsides for the primary cardholder:
- Financial responsibility is on you: The primary cardholder is 100% responsible for all charges made by an authorized user (. The bank will only bill you, not the authorized user. If the authorized user overspends or doesn’t follow usage rules you set, you’ll be on the hook to pay the bill. Failing to pay can hurt both your credit and the authorized user’s credit (since the account history is shared).
- Impact on credit utilization: Another person using your card means the balance might grow faster. This can increase your credit utilization ratio, potentially hurting your credit score if balances aren’t paid off promptly . High utilization (using a large percentage of your credit limit) is a negative factor for credit scores. You may want to monitor the account closely or set a spending limit (some issuers like Amex allow this) .
- Risk of fees or lost rewards: Most cards do not charge for authorized users, especially basic cards. But a few premium cards do have annual fees for each additional user (for example, certain travel cards). Always check whether your card charges an authorized user fee Also, note that while authorized users can make purchases, they typically cannot redeem rewards or make account changes – only the primary holder can do that . This isn’t exactly a “downside,” but it’s a limitation to be aware of.
- Fraud and misuse risks: Every additional card out in the world is another chance for loss or fraud. An authorized user could misplace the card or fall for a scam, leading to unauthorized charges. Make sure any authorized user practices good security (e.g. doesn’t lend the card to others, shops safely online). Fortunately, you’re protected against fraudulent charges in most cases, but it’s still an inconvenience if it happens.
In short, choose authorized users carefully. It should be someone you trust to use the card responsibly and follow rules you agree on, since your finances and credit are on the line.
How to Add an Authorized User – Step-by-Step by Issuer
Each credit card issuer has a slightly different process to add an authorized user. Below are the steps (in bullet points for clarity) for many major issuers. In general, you will need the authorized user’s full name, date of birth, and sometimes Social Security number to add them. Many issuers allow adding users through your online banking or mobile app, and all of them can also do it over the phone if you call customer service.
For each issuer, we’ve also noted any minimum age requirements for authorized users and whether any fees or limits apply.
PNC Bank
- Online: Log in to your PNC online banking and go to the credit card account. Click on the “My Accounts” tab, then select “Add Authorized User” from the Account Services menu. Enter the new user’s information as prompted and submit the request.
- By phone: Call PNC’s credit card customer service at (800) 558-8472 and request to add an authorized user. Provide the person’s details to the representative.
- Note: PNC does not publicly specify a minimum age for authorized users (many issuers have no set minimum age. There is typically no fee to add an authorized user on PNC personal credit cards.
Bank of America
- Online: Sign in to your Bank of America account. Navigate to your credit card’s “Information & Services” tab and click “Add an authorized user” . Fill in the person’s name, relationship, birth date, and Social Security number (if required), then submit.
- By phone: You can call Bank of America at (800) 732-9194 and ask to add an authorized user They will guide you through providing the user’s info.
- Note: Bank of America has no minimum age requirement for authorized users – you can even add a young child at your discretion. You may add up to 5 authorized users per account maximum . BoA does not charge any fee for authorized users on its consumer cards.
Wells Fargo
- Online: Log in to Wells Fargo Online. Go to “Account Services,” then under the Credit Card Service Center, find and click “Add Authorized Users to Your Account.” Follow the prompts to input the new user’s information By phone: Call Wells Fargo at (800) 642-4720 and request to add an authorized user Verify your account and provide the person’s name and date of birth to the rep.
- Note: Wells Fargo does not specify a minimum age for authorized users (in practice, many customers add teens). There is no set limit to the number of authorized users on most Wells accounts (Wells has allowed “unlimited” in the past. No fees are charged to add an authorized user.
U.S. Bank
- Online: Log in to U.S. Bank online banking. Select your credit card account, then in the menu choose “Manage Cards” and click “Add Authorized Users.” Fill out the required details for the user and submit .
- Mobile App: Alternatively, on the U.S. Bank mobile app, open the menu from your card account and find “Add Authorized Users” under card controls . Enter the user’s info and submit.
- By phone: You can also call U.S. Bank at (800) USBANKS (872-2657) to add a user.
- Note: U.S. Bank require authorized users to be at least 13 years old They allow up to 7 authorized users on one credit card account ( There is no fee to add users. (Certain U.S. Bank products like college or secured credit cards do not allow authorized users
Capital One
- Online: Sign in to your Capital One account. Select your credit card, then click the “I Want To…” menu. Choose “Add Account User” and fill in the person’s name, date of birth, and Social Security number . Submit to add them.
- By phone: You can also add by calling the number on the back of your Capital One card (Capital One doesn’t have a universal card support number listed . Follow the prompts to reach an agent and request an authorized user addition.
- Note: Capital One has no minimum age requirement – you can add minors at your discretion . There is no stated limit to how many users you can add (within reason) . No fees for additional users on Capital One consumer cards
Chase (J.P. Morgan Chase)
- Online: Log in at Chase.com and go to your credit card account page. Click the three-dot “…” menu, select “Account Services,” then click “Add Authorized User” Enter the person’s name, birth date, and address (Chase does not ask for SSN for authorized users in many cases) and submit.
- By phone: Call the number on the back of your Chase card (or general support at (800) 432-3117) and tell the representative you want to add an authorized user. Provide the necessary info for the user.
- Note: Chase has no minimum age to add an authorized user – it’s up to the cardholder’s judgment. There is no limit to the number of authorized users on most Chase cards. Fees: Almost all Chase cards have no fee for authorized users, except the premium Sapphire Reserve (which charges $75 per authorized user per year) . All other Chase cards (Freedom, Sapphire Preferred, etc.) are free to add users.
Credit One Bank
- Online: Log in to your Credit One account. Click the menu (☰) and go to “Settings.” If your account is eligible, you’ll see an “Authorized User” option ). Select that and enter the person’s full name, date of birth, and address . Submit the form to add them.
- By phone: Call Credit One customer service at (877) 825-3242 and request to add an authorized user. Provide the person’s details to the rep.
- Note: Credit One requires authorized users to be at least 15 years old . Uniquely, Credit One allows unlimited authorized users on an account (though having too many might be impractical). There is no additional fee to add a user. Authorized users on Credit One receive their own card and can make purchases (even cash advances), but they cannot make changes to the account like redeeming rewards or requesting credit line increases.
Frost Bank
- By phone: Call Frost Bank’s 24/7 customer service at (800) 513-7678 and tell them you want to add an authorized user to your credit card . A banker will collect the new user’s information (name, birth date, SSN) and process the addition.
- In person: You may also visit a Frost financial center (branch) and request to add an authorized user. Bring the user’s info with you.
- Note: Frost Bank (a regional bank in Texas) doesn’t publish specific age limits – like many banks, they likely allow minors at the account holder’s discretion. There are no fees to add an authorized user. Because Frost partners with other banks for credit card issuance (e.g. Frost cards are serviced by Commerce Bank or Elan), the authorized user’s card will be mailed to you once added.
Discover
- Online: Log in to your Discover account. Select the card account and go to “Manage” → “Manage Authorized Users.” Click “Add Authorized User” and enter the person’s name, Social Security number, date of birth, and address . Submit the form to add them.
- By phone: Call Discover customer service at (800) 347-2683 and follow the prompts to speak to a representative. Request to add an authorized user and provide the required info .
- Note: Discover requires authorized users to be at least 15 years old . Each Discover credit card account can have up to 5 authorized users maximum . There is no fee to add them. Authorized users get the same rewards and rates as you (since it’s the same account), and Discover reports the authorized user to all three credit bureaus to help them build credit .
Synchrony Bank (Store Cards)
- How to add: Synchrony Bank issues many retail store credit cards (Amazon Store Card, Lowe’s, JCPenney, etc.). The process to add an authorized user (often called an “authorized buyer” on store accounts) usually requires contacting customer service for that specific store card. For example, to add a user on the Lowe’s Store Card, you can call (800) 444-1408 and provide the person’s name, DOB, and address . Some Synchrony-backed store cards may allow adding users through the online account management site, but often a quick phone call is simplest.
- Note: Synchrony’s minimum age policy can vary by store program. In general, Synchrony does not have a universal minimum age (many cards allow minors). However, certain store programs might require authorized users to be 18. (For instance, a Lowe’s card authorized user must be at least 18 years old The number of authorized users allowed also varies – some Synchrony accounts max out around 3, while others (like Lowe’s) allow up to 10 users on the account. No additional fees are charged by Synchrony for adding authorized users.
Comenity Bank (Store Cards)
- How to add: Comenity Bank (also known as Bread Financial) issues many store credit cards (Victoria’s Secret, Ulta, etc.). To add an authorized user (often called an “authorized buyer”), you typically need to contact the card’s customer service by phone. For example, for a Victoria’s Secret Credit Card (issued by Comenity), you would call (800) 695-9478 and request to add an authorized buyer. Provide the person’s name and other requested details. The new card is usually sent within 7–10 business days to the primary cardholder’s address .
- Note: Comenity does not list a universal minimum age; generally, they allow adding minors as authorized buyers with the primary cardholder responsible. There’s typically no fee to add a user on retail store cards. The exact user limit can depend on the store’s policy (many allow at least 5, and some may allow more). Authorized buyers on store cards can make purchases just like the primary, but only the primary receives the billing statement and is liable for payment
KeyBank
- Branch or phone: KeyBank requires you to request authorized users through traditional channels. You can visit a KeyBank branch in person to add an authorized user to your KeyBank Mastercard, or call KeyBank’s customer line 1-800-KEY2YOU (539-2968) and follow the prompts to speak to an agent (Credit Card FAQs | KeyBank). Let them know you want to add an authorized user and provide the necessary information. KeyBank will mail the authorized user’s card to you after processing.
- Note: KeyBank hasn’t set a published minimum age for authorized users – it’s typically at the account holder’s discretion (they even suggest using authorized user status to help teach teens about credit in their materials . KeyBank doesn’t charge any fee for adding an authorized user. The number of users you can add may be limited by their system (you likely can add a few, as needed).
American Express (Amex)
- Online: Log in to your American Express account. Go to the “Account Services” tab and click “Add Someone to Your Account” (this is Amex’s term for adding an authorized user, whom Amex calls an Additional Card Member) . You’ll need to provide the person’s name, birth date, and Social Security number. You can also choose what type of card to issue (for some Amex cards, you might have options with different benefit levels or spending limits for the additional user). Submit the request, and the card will be sent out.
- By phone: Call the number on the back of your Amex card (or general support at (800) 528-4800) and request to add an additional card member . Provide the person’s details to the Amex representative.
- Note: American Express requires authorized users to be at least 13 years old. Amex doesn’t have a strict limit on the number of authorized cards, but if you have an excessive number they might question it (for most, this won’t be an issue). Fees: Amex does not charge for adding users on most of their cards (and many Amex cards, like Blue Cash or Gold, allow free authorized users). However, Amex’s premium Platinum Card does charge an annual fee for additional Platinum authorized users (currently $175 total for up to 3 Platinum additional users) . Amex is also unique in that each authorized user gets a different card number and you can set a custom spending limit for each user if desired – a helpful feature for managing risk.
Citibank
- Online: Log in to your Citi online account. Navigate to your credit card account’s settings. Under the “Services” or account management menu, find “Authorized Users” and click “Add Authorized User.” (On some Citi accounts, this might be under “Credit Card Services” → “Authorized Users”.) Enter the new user’s name, date of birth, and address, then submit. Citi usually doesn’t require the SSN for authorized users, but providing it can help ensure the account shows up on their credit report.
- By phone: Call Citi customer service (for personal cards, (888) 950-5114 is one contact number , or use the number on your card). Request to add an authorized user and provide the person’s info.
- Note: Citibank has no minimum age requirement for authorized users – you can add children of any age. Citi allows an unlimited number of authorized users per account in theory(though practically, very large numbers might be uncommon). No fee is charged for additional users on Citi cards. (One exception: the Citi® / AAdvantage® Executive World Elite Mastercard has a fee for authorized users because they each get lounge access – but most Citi cards, including all others, have $0 authorized user fee.)
Barclays
- Online: Log in to your Barclays credit card account (via the Barclays US website). Go to the account “Services” menu and choose “Authorized users.” Enter the new user’s name, date of birth, and Social Security number if required . Submit the request to add them.
- By phone: Call Barclays customer support at (888) 232-0780 and ask to add an authorized user to your card . Provide the person’s information to the rep.
- Note: Barclays (for its U.S. cards) typically requires authorized users to be at least 13 years old . They generally allow unlimited authorized users on an account , although certain co-branded cards might have internal limits. Barclays does not charge a fee for adding authorized users. (One thing to note: If you have a Barclays-issued Apple Card – formerly Barclays – that program may have its own rules. But for most Barclays cards like JetBlue, Wyndham, etc., the above holds true.)
USAA
- Online: Log in to your USAA account. Go to your credit card account page and look for an option to “Request an Additional Card for Someone Else.” (This phrasing is how USAA describes adding an authorized user) . Enter the person’s information as prompted and submit the request.
- By phone: Call USAA at (800) 531-8722 and request to add an authorized user. Provide the necessary info to the representative.
- Note: USAA (which serves military families) has no minimum age requirement for authorized users – you can add a child at any age. USAA allows up to 10 authorized users on a credit card account. There are no fees to add them. As always, the primary cardholder is liable for all charges. USAA reports authorized user accounts to the credit bureaus, so this can help the user build credit over time.
Bottom Line: Adding someone as an authorized user can be a win-win – they get to jumpstart their credit journey (or simply have convenient access to a card), and you might earn more rewards or help a loved one. Just be sure to weigh the risks, set clear rules, and monitor the account. Each bank has its own procedure to add authorized users, but it’s usually straightforward either online or by a quick phone call. By understanding the process and policies (like age limits and fees) for your specific card issuer, you can confidently add an authorized user and share the benefits of your credit account.


